The Problem Child
This session addresses something that prevails in our profession, but few delve into beyond complaining about it. Every EMS system has a person who is difficult to work with. It could be that one Paramedic, maybe an ER Nurse, perhaps an EMT we see everyday. Sometimes…it’s you. There’s a chain of patient care and every link needs to be a strong connection to the next. We’ll look deeper into the issue of how good people become weak links in that chain of care. We’ll talk about strategies to avoid letting conflict affect patient care. And we’ll place a mirror in front of ourselves and ask the question: “could I be doing better?” Intended for First Responders, EMT’s, Paramedics and ER Staff.
Objectives:
- Identify when and why someone is exhibiting unprofessional behavior.
- Understand how we can inadvertently be adding to the problem.
- Understand how to confront this person so it doesn’t affect patient care.
- Identify if YOU are a Problem Child.